Dear Rory,
It was indeed a real pleasure having you as our agent for the purchase of Bayview Street.
We would like to thank you for your expert advice and your undauntedness in obtaining the upgrades for us that, frankly, we never thought would even be considered . You assisted us in all phases of negotiations, went out of your way to provide us with the answers to all our questions, and stayed with us until the last inspection. We really felt pampered and cared for; it's a good feeling when one is making such an important purchase.
Because of your knowledge of how a building should be built, your professional intervention provided us with peace and security. Our daughter, Louise who recommended you to us knew what she was doing when she insisted that we work with you rather than with the spouse of a friend; even if it was a touchy situation at the time, we are now convinced that we made the right move.
Your pleasant personality, unbelievable patience, negotiation capabilities, attention to detail, dependability and drive would definitely rate you as a 10+ and we would be honored to recommend you as an agent to friends and family should the opportunity present itself.
You mentioned 'en passant' that 'seniors were special to you'. In your dealings with us 'seniors' you have demonstrated that such is the case; we never felt rushed or bullied, your patient explanations were repeated as often as required. To put it briefly, it was pleasant!
We are looking forward to getting settled in the condo; we hope that you and your family will come and watch the sunset with us while enjoying a glass of wine or whatever.
Thank you again for a job well done.
Sincerely,
Jeanne Marleau
